Protective services

Residential Security Team

Home is where a family should be able to stop thinking about security. A dedicated team makes that possible by handling it for them, every hour it is needed.

Powell Street in San Francisco at night, cable car tracks shining between lit storefrontsUrban Shield / ServiceResidential Security Team

What it is

A Residential Security Team is a dedicated group of agents assigned to one home or estate. They control access, screen visitors and vendors, monitor cameras and alarms, patrol the grounds and respond first to any incident. The team learns the household and works alongside house staff, so security fits the way the family actually lives.

A residential security team is assigned to your property and no one else's. The same agents return each shift, learn the routines of the household and recognize what is out of place. They manage the gate and the front door, verify deliveries and contractors, watch the cameras and walk the grounds.

Discretion matters as much as vigilance. Our agents are selected for judgment and courtesy, briefed on the family's preferences and trained to work with house managers, nannies and drivers. Coverage can run around the clock, overnight only, or during travel and special occasions.

Who it serves

  • Private estates and primary residences
  • Second homes and seasonal properties
  • Luxury apartments, condominiums and penthouses
  • Family offices managing several properties

We offer services tailored to each client's specific needs. The scope below is a starting point. Your program will include only what your situation calls for.

Scope of service

What residential security team can include

Access control

Gate, door and perimeter control with visitor, vendor and delivery verification.

Monitoring

Live watch of cameras, alarms and sensors from an on-site post or command room.

Grounds patrol

Scheduled and random interior and exterior patrols, day and night.

Emergency response

First response to intrusion, fire and medical events, and liaison with police and fire services.

Household coordination

Daily coordination with house staff, estate managers and the family office.

Vacant and seasonal coverage

Protection for second homes and properties while the family is away.

Tailored to the client

How an engagement runs

  1. Confidential consultation

    A private conversation about who and what needs protecting, what has already happened, and what a good outcome looks like to you.

  2. Assessment

    We study the people, places, routines and exposure involved, on site and through open sources, before recommending anything.

  3. Program design

    You receive a written plan: coverage, staffing, procedures, reporting and cost, scoped to the risk that actually exists.

  4. Deployment

    Vetted, licensed personnel are briefed on your household or organization and begin coverage with a named point of contact.

  5. Review and adjust

    Risk changes. We review the program on a set schedule and after any incident, then scale it up or down to match.

Often combined with

Related services

  • Bespoke Risk Mitigation. A protection plan written for one client, built from an assessment of their real exposure.
  • Executive Protection. Close protection for leaders and public figures, at home, at work and on the move.
  • Corporate Security. Security programs for offices, campuses and the people who work in them.
  • Covert Protection. Protection that does not look like protection. Plain-clothes agents who blend into the setting.
  • Investigative Services. Screening, TSCM sweeps, surveillance and assessments.

Tell us what you need protected

Every engagement starts with a confidential conversation. There is no obligation, and nothing you share leaves our team.